![]() In the Customers.ai platform, under the Chatbot tab, go to the Chat Starters menu and select Instagram Story Mentions tool. Step 4: Use the Customers.ai chatbot builder to create instant replies to Instagram Stories Once you’ve created your Customers.ai account and have gained access to Instagram marketing tools on Customers.ai, it’s time to connect your account.Ĭonnecting your account is as easy as locating your Instagram handle and clicking a button to connect. Jump to the front of the list today and find out if you qualify for early access to highly desired Instagram marketing tools! Step 3: Connect your Instagram account to Customers.ai Instagram Tools are still in Beta, but qualified accounts can get started now before the tools are released publicly. Step 2: Sign up for the Customers.ai Instagram tools Beta using the partner code “UNICORN” to jump to the top of the list. Go to Customers.ai and claim a free Customers.ai account to get started. Here’s how to add a link to an Instagram Story using Customers.ai: Step 1: Create a Free Forever Customers.ai account One of the most popular of which allows users to add a link to Instagram Stories. In 2021, Customers.ai began rolling out new Instagram tools. Test out how to add a link to Instagram Stories for yourself by tagging in your next Instagram Story! How to add links to Instagram Stories using Customers.aiĬustomers.ai is a chat marketing platform that lets marketers create and launch multi-channel chatbot campaigns in Messenger for Instagram and Facebook, SMS, WhatsApp*, live website chat, and more. ![]() Then, as you can see there are actually two links (in the form of buttons in this case) for the user to choose from. If the user replies with an answer of “YES” then a new message is instantly sent via Messenger. In the following example, we ask the person who mentioned Customers.ai if they’d like to know more. For instance, what if you want to give people multiple options? In a different mention reply message, you could let people choose to learn more about your product, browse your pricing page, or maybe a relevant article on your blog. However, you have some options regarding the user experience. This is just one example of how to add a link to Instagram Stories using Customers.ai. If I tap on the notification, the Messenger app opens automatically to show me the rest of the message I just received from Customers.ai. Instantly, I receive a notification message from Customers.ai along with a text in the Messenger app. Let’s say I find this cool new tool and I want to tell my marketing friends about it, so I share this Instagram Story: Here’s what an Instagram Story Auto Reply to Mentions might look like: Or at the very least, say thanks for the mention!
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